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Why Things Go Wrong: Deming Philosophy In A Dozen Ten-Minute Sessions, by Gary Fellers
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Simplifying complex business practices for application. An expert bridges the gap between learning business practices and implementing them with this compact volume of principles from W. Edwards Deming. The Deming system was the secret to Japan's economic miracle after World War II. Now the "14 Points for Managers" and "7 Deadly Diseases of Management" are explained without complicated mathematical formulae. Fellers' easy-to-read format makes this imporant resource accessible to everyone. Chapters on interdepartmental coordination and manager-employee relationships explain why some outdated forms of leadership fail and how to replace them with effective frontline management.
- Sales Rank: #3001469 in Books
- Published on: 2011-02-15
- Released on: 2011-02-15
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .30" w x 5.51" l, .38 pounds
- Binding: Paperback
- 127 pages
From the Back Cover
"Delivers what it promises, bringing back to the basics W. Edwards Deming's forward thinking and far-reaching principles into a format that anyone can apply."
--Charles J. Givens, author, SuperSelf
W. Edwards Deming's "14 Points for Managers" and his "7 Deadly Diseases of Management" are easily accessible in this concise and effective volume. Dr. Gary Fellers brings the complex language and explanations of the Deming principles down to an easy-to-read format, explained in twelve ten-minute chapters.
Manager-employee relationships, interdepartmental coordination, and quality management are among the philosophies Fellers teaches in this book. He explains how to eliminate outdated, poorly tested management styles and move forward in the direction of frontline management.
A quality-management consultant, Dr. Gary Fellers has been presenting the Deming methods to managers and trainees for decades, and his management seminars frequently take him across the country. Often he can be found speaking to local chapters of the American Society for Quality. His articles on the subject have appeared in publications ranging from Quality Digest to TAPPI Journal. He also is the author of Creativity for Leaders, published by Pelican.
About the Author
A quality-management consultant, Dr. Gary Fellers has been presenting the Deming methods to managers and trainees for more than twenty-seven years. His articles on the subject of quality control have appeared in publications ranging from Quality Digest to TAPPI Journal. He also is the author of Creativity for Leaders, published by Pelican.
Most helpful customer reviews
5 of 5 people found the following review helpful.
Even Better Than Before
By Richard S. Dillard
Years ago, I wrote an initial review of this book. Some of Deming's concepts are still certainly profound and abstract enough to require some type of meat to hang on the hooks before understanding and applying them, but I've expanded my understanding and application (in numerous industries) over the years, in part, because I continue to go back to this short but detailed exposition of Dr. Deming's philosophy and theory of modern leadership for renewal. Hard though it may be, what has become more apparent to me is how worthwhile the effort is and how valuable this book is in starting the transformation. Sadly, it has also become equally apparent that few companies use the theory--current efforts in lean notwithstanding--and few managers think this way even though it is even more obvious today that, as Deming originally said over 30 years ago, American business is in a crisis situation. The problem then and now is that most don't realize it. When will we learn? Still a must-read for business leaders, management consultants, and teams dedicated to continuous improvement in every industry. It is not too late to start. It is never too late. Get a copy of this book and begin today.
8 of 9 people found the following review helpful.
Profound Knowledge
By Richard Dillard
Deming's concepts are profound, and seemed abstract enough to require some type of meat to hang on the hooks before I could understand and apply them (especially to improving safety performance). Thanks to this concise, informative, and easy to read book, I know longer feel like I'm re-arranging the deck-chairs on the Titanic or nailing poached eggs to trees. I am now empowered to persue the Deming philosophy with renewed confidence and accuracy. A must-read for business leaders, management consultants, and teams dedicated to continuous improvement. I will be providing a copy to each member of our corporate safety team.
0 of 0 people found the following review helpful.
Management systems often don't benefit those that must use them.
By Michael L. Preiss
Too bad corporate management or so-called "leadership teams" don't read books like these... Then again, maybe they do and a) they fail to see themselves in this book or b) they just don't care as long as they're getting their bonuses.
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